David Esteban
New Asia Hotel
The New Asia Hotel has a great location with an affordable price. The rooms are large and bright, but even upon arrival, I was very happy with the look of the hotel and its value, however, I left with a rather bitter taste due to the lousy service.
When I asked if there was internet in the rooms they said yes, but after several hours of working it suddenly cut out. They said it was broken. The next day I called again and was told that it was not broken, but that I had to pay extra in advance to use it. Could they not have said from the beginning?
They also cut the heat at night (to save money?) and I awoke very cold.
What kind of service is that? The fact is that if you come to Shanghai, do not come to this hotel (or at least NOT during the winter).
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+5