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8 reviews of Inca Rail

Inca Rail

Inca Rail is a Peruvian company, established in late 2007 to make the tourist journey from Ollantaytambo to Machu Picchu. The trains are quite comfortable, and all have panoramic windows from which you can enjoy the scenery during the journey, there are also windows in the roof. The staff are very friendly, and happy to inform you at all times. During the trip they offer tea and pastries (all of which are made with natural products).

+4

HORRIBLE CAR ACCIDENT- COMPANY REFUSED REFUND

Excellent

We were a group of 8 women who boarded a van in Ollantaytambo. During the trip, our driver showed a lack of caution and concern for our lives on numerous occasions. He attempted to pass in front of other cars, vans and buses, entered the opposite lane of traffic and seeing that the cars were approaching us, he had to divert dangerously towards the original lane. He drove very fast, often taking curves above the dictated speed limit. Around about 5:30, our driver had just turned a curve and we saw a car stopped behind another inca rail van. Our driver did not pay attention, and could not decrease his speed, and we quickly approach stopped cars. The car behind the other truck came out of the lane and our van crashed into the van in front of us, propelling us all forward until we hit the seats in front of us. Both Inca rail drivers failed to report the accident and continued driving although we all suffered injuries and discomfort from the accident and whiplash. We were forced TO REPORT THE CAR ACCIDENT OURSELVES and WAITED HOURS to be taken to a clinic that provided us with antiquated and incompetent medical care. This company is negligent, irresponsible and careless with their passengers.


Éramos un grupo de 8 mujeres que abordaron una camioneta en Ollantaytambo. Durante el viaje, nuestro mostró una falta de precaución y preocupación por nuestras vidas en numerosas ocasiones. Él intentó pasar por delante de otros coches, furgonetas y autobuses, entró en el carril opuesto del tráfico y viendo que los coches se nos acercaban, tuvo que desviarse peligrosamente hacia el carril original. Conducía muy rápido, a menudo tomando curvas por encima del límite de velocidad dictado. Alrededor de las 5:30, nuestro conductor acababa de doblar una curva y vimos un coche parado detrás de otra furgoneta de ferrocarril inca. Nuestro conductor no prestó atención, y no pudo disminuir su velocidad, y nos acercamos rápidamente a los coches parados. El auto detrás del otro camión salió del carril y nuestra camioneta se estrelló contra la camioneta frente a nosotros, impulsándonos a todos hacia adelante hasta que chocamos contra los asientos frente a nosotros. Ambos ferroviarios incas no reportaron el accidente y continuaron conduciendo, aunque todos sufrimos lesiones y molestias por el accidente y el latigazo cervical. Nos vimos obligados a REPORTAR EL ACCIDENTE DE COCHES y HORAS DE ESPERA para ser llevados a una clínica que nos proporcionó atención médica anticuada e incompetente. Esta compañía es negligente, irresponsable y descuidada con sus pasajeros.
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