A disappointing experience
Really disappointed by this hotel. We found a rusty, dirty-looking bathtub, stained walls, spider webs, moisture and a strong odor. The last straw was returning to find three cockroaches, and the water running non-stop, unable to turn off. They didn't offer us any solutions, just put a towel on the floor for the water and killed the cockroaches. The next day we tried to get our money back for the rest of the stay, but nothing's happened so far. The agency has even spoken with the hotel manager, but no solution. We've changed room, and the new one is a slight improvement, but there are still plenty of problems.