Horrible night staff
What a horrible experience staying at this place, was nothing but respectful with the man working tonight and he treated me like I was a little kid talking down to me when all I was trying to do was switch my room to get a hot shower as my room had only cold water...
I simply asked to switch rooms and he went on to swear and yell at me and that the hot water would be back in the morning. I proceeded to try and make sense of this and recorded our whole interaction to show his manager in the morning. Extremely incompetent man when all I was trying to do was get what I paid my money to receive, I do not understand why I was treated with such disrespect and I will not be returning to this hotel ever again due to the insulting behaviour of their employees I would rate this place a zero if they let me just because of the guy that was working at the counter tonight.
I am paying over a hundred dollars for a hot shower and a bed and they couldn't even offer half of that. He went on to explain that the hot water tank in every room is the same size so if you're looking for a hot shower after a long day of work, this is not the place to stay as you will be very disappointed and disrespected by the staff that greets you when trying to resolve a problem...
Thanks for such a horrible experience Coastal inn! You guys put a great image of wanting to come back to Nova Scotia again, the lady I checked in with otherwise was very respectful and did what she could to help us out to find a place to eat but as long as this guy is working there on the night shift I highly recommend hiring better staff with communication skills that exceed those of a fourth grader, thank you very much for letting me give my insight on my experience.
Respect goes a long way when reciprocated and your employees very much showed the opposite.
A very unsatisfied and insulted customer .